Refund policy

Refund policy

Procedure method


In My Page

Contact us from the target order history.


Return / refund by product failure


【Returnable time】
Within 7 days after arrival

[Conditionable conditions]
If you receive contact within the return time

【Refund amount】
Commercial price full amount

【Return time shipping fee】
Our burden


Replacement by product failure


【Returnable time】
Within 7 days after arrival

[Conditionable conditions]
If you receive contact within the return time

【Return time shipping fee】
Our burden

【Redo shipping fee】
Our burden

【Precautions】
If you do not have a stock of replacement products, you may be compatible with refund